Effective Date: 30th January 2025

Welcome to OfficeMatter.in. These Terms & Conditions govern your use of our Website and the purchase of Products from us. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website.

1. Acceptance of Terms

By using this Website, you confirm that you are at least 18 years old or the legal age of majority in your jurisdiction, and you agree to comply with these Terms. These Terms constitute a legally binding agreement between you and Zenith Office Solutions.

2. Products and Manufacturers

We sell office supplies from various manufacturers. While we strive to provide accurate product descriptions, images, and pricing, we do not guarantee the accuracy, completeness, or reliability of any product information. Manufacturers may change product specifications without notice, and we are not responsible for such changes.

3. Ordering and Payment

• Placing an Order: By placing an order on our Website, you agree to pay the total amount, including taxes, shipping, and any applicable fees.

• Payment Methods: We accept UPI, Credit Card, Debit Card, Netbanking, Cash(Below 200000/- INR). Payment must be completed before your order is processed.

• Order Confirmation: You will receive an order confirmation email once your order is placed. This does not guarantee the availability of the Products.

• Pricing Errors: We reserve the right to cancel orders if pricing errors occur.

4. Shipping and Delivery

• Shipping Methods: We offer shipping at standard rates. Shipping times are estimates and not guaranteed.

• Delivery Issues: If your order is lost, damaged, or delayed, please contact us immediately. We will work with the shipping carrier to resolve the issue.

• International Orders: Currently we are not taking any International orders.

5. Returns and Refunds

• Return Policy: You may return Products within 15 days of receipt, provided they are unused, in their original packaging, and accompanied by a valid receipt.

• Refunds: Refunds will be issued to the original payment method once the returned Products are received and inspected. Shipping costs are non-refundable unless the return is due to our error.

• Defective or Damaged Products: If you receive a defective or damaged Product, contact us within 7 days for a replacement or refund.

6. Intellectual Property

All content on this Website, including text, images, logos, and designs, is the property of Zenith Office Solutions or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

7. User Accounts

• Account Creation: To place an order, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and password.

• Account Termination: We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent activity.

8. Limitation of Liability

To the fullest extent permitted by law, Zenith Office Solutions shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Website or purchase of Products. Our total liability for any claim related to the Website or Products shall not exceed the amount you paid for the Product(s) in question.

9. Disclaimer of Warranties

The Website and Products are provided "as is" and "as available" without any warranties, express or implied. We do not guarantee that the Website will be error-free, secure, or uninterrupted, or that the Products will meet your expectations.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content or practices of these websites. Use them at your own risk.

11. Governing Law

These Terms are governed by the laws of Hyderabad Jurisdriction. Any disputes arising from these Terms or your use of the Website shall be resolved in the courts of Hyderabad.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on the Website. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.

13. Contact Us

If you have any questions about these Terms, please contact us at:
Zenith Office Solutions
#9-6-355, Maruthi Nagar, Champapet, Hyderabad, Telangana, India-500059
info@officematter.in

+91-7013-411-971

Thank you for shopping with OfficeMatter.in!